Wednesday, 21 May 2014

Wow, customer service...

I just got off of the phone with my cable provider as a very happy bunny. (How often do you hear that!)

Our cable recorder just died on us. First it turned off, then it wouldn't turn on. Even after being physically removed from the power for a couple of minutes.

OK, then 15 minutes...

Woot, it starts. But now my EGP has two entries for a lot of channels, and for those channels when I press the channel number it goes to one that says 'This channel doesn't exist any more - retune your decoder'

Fine.  Menu. Systems.  WTF - the option to rescan the channels has greyed itself out!!!

So I called the cable company as they provided the box and after a wait got someone on the phone.

I said who I was, gave my address and was told:

"I see that this account is in the name of your husband."

Ah, yes...  A couple of years ago when I tried to change my name and title here I was told that it could only be done in writing, and I hadn't got around to it...

"Er, no. It's in my name. It's a bit of a complicated story"
"OK, can you give me your date of birth then"
"OK, and that is *your* date of birth"
"Yes, like I said there is a story behind it"
"Well, do you just want me to change it to Mevrouw?" (Dutch for Ms, Miss or Mrs)
"Er, yes please!"

Wow, I wasn't even expecting my decoder to be fixed - I certainly wasn't expecting someone to be able to fix my customer record.


Oh, and with a bit of a collaboration between him and me we got the decoder working again :p

Friday, 16 May 2014

Finding yourself

Life is streaming past at the moment and it seems that every time I sit down to write one of two things happens.

1) My brain shuts down and says enough computers already
2) I find that I don't have the time to actually do anything and end up hating what I have written.

So let's see if this one gets finished!

Lot's has happened over the last few weeks. The little guy got his first illness, the fifth disease. Normally this is not a problem for children. They get 'slapped face' syndrome, maybe a fever and feeling a little under the weather and then they recover.

When the patient is 9 weeks old doctors get nervous and concerned.Which in turn gets parents very nervous and concerned. Lots of temperature checks, lots of making sure he is comfortable. Lots of him going to  sleep in our arms rather than in his bed.

Thankfully he never managed to get to the 38 degrees, if that had happened then it was probably going to be a hospital case, even though he got very close at one point. But, he soon dropped back to normal and started to get his normal personality back, and lost his slapped cheeks.  Phew. We were beyond stressed.

He has started daycare - and is coping far better than us :) In fact he is enjoying smiling away at the nursery nurses there!

Me? I've been cleared for my operation, from a laser point of view anyway. I saw my surgeon for the first time this week. He seems a very nice guy, was very personable and actually spoke to me, not about me. Anyway, he has told me that as far as he is concerned everything is good to go, though not to cancel my last appointment in a few weeks :)

I told him I was terrified of the operation, not the results, but the operation itself. I liked his response. I would be more concerned if you told me you were not worried.

There is another delay, but I am not really ready to go into it just yet.

So the title. Nothing really to do with the above, more to do with changes in me. Obviously being a parent changes you. And in ways that I could not imagine, and can't put into words.

One of the things that has changed is that I now go out more without make-up. It has more happened from lack of time, but previously I would have been late. Now I just go out without it.  It's a very stupid thing really, and yet it's not small...

One of the other things is that I have started to look at clothes more from what I like, rather than always asking whether or not people will be asking if I am trying to hard. Literally everything in my wardrobe was brought with that question not just in the back of my mind, but on my lips. And there have been well meant comments in the past. Not saying there was something wrong with what I was wearing, but more saying I didn't need to wear it. I always steered clear of dresses. I assumed I didn't have the body shape for them, and so didn't wear them.

Until Christmas when I got a lot of compliments on my Christmas party dress - or more my wedding reception dress (for the wedding we couldn't go to in the end because of the little guy). And so I tried another just as a day to day dress. And liked it. And so I went a little OTT and have a new style. 50's a line dresses feature a lot.

And I don't care any more. I like them, I think I look OK (as good as a personal opinion is ever going to get for myself) and I'm wearing them.

Now to unwind on for the final of Master Chef!